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Swyddfa Annibynnol Ymddygiad yr Heddlu - Home

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Contact us

Our Customer Service Team is available Monday to Friday between 9am and 5pm to provide information about making a complaint against the police, the work of the IOPC and for general enquiries.
Call us 0300 020 0096 (press 1 at prompt)

Email us

What we investigate

We investigate the most serious and sensitive incidents and allegations involving the police. Find out more about what happens during an IOPC investigation and the different possible outcomes.

What we investigate

Key areas of work

Some areas of policing are particularly important to learn from. Read more about our research and the investigations we do that help provide a unique insight into policing of these areas.

Read more about key areas

Our performance

Find out more about our performance in delivering timely and high-quality investigations.

Read our latest performance information

Latest news

A Metropolitan Police officer has been cleared of assaulting a 17 year old teenager during a routine stop and search today (23 January).DC Kevin Rowley appeared at Hendon Magistrates’ Court having been charged with common assault...
Powerlessness, fear, negative experiences and difficulty navigating the police complaints system are common issues experienced by young people dealing with police – this was the message a group of young people today told influent...
We have begun an investigation into the actions of Lancashire Constabulary during the arrest of a 34 year-old man in Accrington on Wednesday 8 January 2020.Footage of the arrest, which was shared on social media, showed the man b...

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