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Swyddfa Annibynnol Ymddygiad yr Heddlu - Home

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Annual Complaints Statistics report

Each year, we publish our Complaint Statistics for England and Wales. It presents data about the number of complaints, what they are about and how they were handled.

Read our report

Contact us

Our Customer Service Team is available Monday to Friday between 9am and 5pm to provide information about making a complaint against the police, the work of the IOPC and for general enquiries.
Call us 0300 020 0096 (press 1 at prompt)

Email us

What we investigate

We investigate the most serious and sensitive incidents and allegations involving the police. Find out more about what happens during an IOPC investigation and the different possible outcomes.

What we investigate

Key areas of work

Some areas of policing are particularly important to learn from. Read more about our research and the investigations we do that help provide a unique insight into policing of these areas.

Read more about key areas

Our performance

Find out more about our performance in delivering timely and high-quality investigations.

Read our latest performance information

Latest news

A Metropolitan Police officer has been dismissed by a disciplinary panel over allegations of using abusive and discriminatory language and planting evidence, following an Independent Office for Police Conduct (IOPC) investigation...
For the first time in a decade police forces in England and Wales are handling more complaints through local resolution rather than using lengthy and complex investigations, data released by the Independent Office for Police Cond...
Two Metropolitan Police Service (MPS) officers whose conduct was inappropriate and insensitive while taking an account from a 15-year-old who had been raped by a stranger hours earlier have been sanctioned by a disciplinary panel...

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