An application by a complainant for a police decision to be reviewed.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A person is adversely affected is he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
The appropriate authority can be:
- the chief officer of the police force
- the Police and Crime Commissioner responsible for the police force you complained about
- the Mayor's Office for Policing and Crime (if your complaint is about the Commissioner of the Metropolitan Police Service)
- the Common Council for the City of London (if your complaint is about the Commissioner of the City of London police).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
A person who makes a complaint about the conduct of someone serving with the police.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
Used to house anyone who has been detained.
How a police force is run, for example policing standards or policing policy.
Disapplication means that a police force may handle a complaint in whatever manner it thinks fit, including not dealing with it under complaints legislation. This may only take place in certain limited circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
An investigation carried out by IPCC staff.
Consists of a chair, two deputy chairs, and commissioners – each responsible for specific police forces, guardianship work and individual cases.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and explanation, an apology, or a meeting between the complainant and the officer complained about.
An investigation carried out by the police under the direction and control of the IPCC.
The average is calculated using the individual results of the forces in that most similar force group.
Complainants have the right to appeal to the IPCC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
The body that represents the interests of all police constables, sergeants, and inspectors.
This act sets out how the police complaints system operates.
Department within a police force that deals with complaints and conduct matters.
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
The IPCC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
IPCC guidance to the police service and police authorities on the handling of complaints.
Carried out by the police under their own direction and control. The IPCC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
Parameters within which an investigation is conducted.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter; and reach conclusions. An investigator looks into a complaint and produces a report that details the outcome of each allegation. There are four types of investigation: local investigation, supervised investigation, managed investigation and independent investigation.
An application by a complainant for a police decision to be reviewed.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A person is adversely affected is he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
The appropriate authority can be:
- the chief officer of the police force
- the Police and Crime Commissioner responsible for the police force you complained about
- the Mayor's Office for Policing and Crime (if your complaint is about the Commissioner of the Metropolitan Police Service)
- the Common Council for the City of London (if your complaint is about the Commissioner of the City of London police).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
A person who makes a complaint about the conduct of someone serving with the police.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
Used to house anyone who has been detained.
How a police force is run, for example policing standards or policing policy.
Disapplication means that a police force may handle a complaint in whatever manner it thinks fit, including not dealing with it under complaints legislation. This may only take place in certain limited circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
An investigation carried out by IPCC staff.
Consists of a chair, two deputy chairs, and commissioners – each responsible for specific police forces, guardianship work and individual cases.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and explanation, an apology, or a meeting between the complainant and the officer complained about.
An investigation carried out by the police under the direction and control of the IPCC.
The average is calculated using the individual results of the forces in that most similar force group.
Complainants have the right to appeal to the IPCC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
The body that represents the interests of all police constables, sergeants, and inspectors.
This act sets out how the police complaints system operates.
Department within a police force that deals with complaints and conduct matters.
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
The IPCC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
IPCC guidance to the police service and police authorities on the handling of complaints.
Carried out by the police under their own direction and control. The IPCC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
Parameters within which an investigation is conducted.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter; and reach conclusions. An investigator looks into a complaint and produces a report that details the outcome of each allegation. There are four types of investigation: local investigation, supervised investigation, managed investigation and independent investigation.
An application by a complainant for a police decision to be reviewed.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A person is adversely affected is he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
The appropriate authority can be:
- the chief officer of the police force
- the Police and Crime Commissioner responsible for the police force you complained about
- the Mayor's Office for Policing and Crime (if your complaint is about the Commissioner of the Metropolitan Police Service)
- the Common Council for the City of London (if your complaint is about the Commissioner of the City of London police).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
A person who makes a complaint about the conduct of someone serving with the police.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
Used to house anyone who has been detained.
How a police force is run, for example policing standards or policing policy.
Disapplication means that a police force may handle a complaint in whatever manner it thinks fit, including not dealing with it under complaints legislation. This may only take place in certain limited circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
An investigation carried out by IPCC staff.
Consists of a chair, two deputy chairs, and commissioners – each responsible for specific police forces, guardianship work and individual cases.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and explanation, an apology, or a meeting between the complainant and the officer complained about.
An investigation carried out by the police under the direction and control of the IPCC.
The average is calculated using the individual results of the forces in that most similar force group.
Complainants have the right to appeal to the IPCC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
The body that represents the interests of all police constables, sergeants, and inspectors.
This act sets out how the police complaints system operates.
Department within a police force that deals with complaints and conduct matters.
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
The IPCC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
IPCC guidance to the police service and police authorities on the handling of complaints.
Carried out by the police under their own direction and control. The IPCC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
Parameters within which an investigation is conducted.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter; and reach conclusions. An investigator looks into a complaint and produces a report that details the outcome of each allegation. There are four types of investigation: local investigation, supervised investigation, managed investigation and independent investigation.
IPCC outlines scope of investigation into the death of Leon Briggs
The Independent Police Complaints Commission (IPCC) is today outlining the parameters of its investigation into the death of Leon Briggs.-
Terms of Reference for the investigation into the conduct of three Police Federation representatives
In October we re-determined the original supervised investigation to an independent and on 5 November decided to independently investigate the allegation that two officers misled the Home Affairs Committee. -
IPCC issues findings following inquest verdicts into the deaths of Marek Wojciechowski and Oisin Twomey in Torquay
Marek Wojciechowski had been reported to Devon and Cornwall Constabulary as high risk missing person before he deliberately drove his car into the Twomey family car.
Statutory guidance
IPCC guidance for police forces and police and crime commissioners on the handling of complaints.
Learning the Lessons
Since 2007 the IPCC has published a regular Learning the Lessons Bulletin to help the police service learn lessons from completed investigations into police complaints and conduct matters undertaken by the IPCC or by the police service locally
An application by a complainant for a police decision to be reviewed.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A person is adversely affected is he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
The appropriate authority can be:
- the chief officer of the police force
- the Police and Crime Commissioner responsible for the police force you complained about
- the Mayor's Office for Policing and Crime (if your complaint is about the Commissioner of the Metropolitan Police Service)
- the Common Council for the City of London (if your complaint is about the Commissioner of the City of London police).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
A person who makes a complaint about the conduct of someone serving with the police.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
Used to house anyone who has been detained.
How a police force is run, for example policing standards or policing policy.
Disapplication means that a police force may handle a complaint in whatever manner it thinks fit, including not dealing with it under complaints legislation. This may only take place in certain limited circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
An investigation carried out by IPCC staff.
Consists of a chair, two deputy chairs, and commissioners – each responsible for specific police forces, guardianship work and individual cases.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and explanation, an apology, or a meeting between the complainant and the officer complained about.
An investigation carried out by the police under the direction and control of the IPCC.
The average is calculated using the individual results of the forces in that most similar force group.
Complainants have the right to appeal to the IPCC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
The body that represents the interests of all police constables, sergeants, and inspectors.
This act sets out how the police complaints system operates.
Department within a police force that deals with complaints and conduct matters.
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
The IPCC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
IPCC guidance to the police service and police authorities on the handling of complaints.
Carried out by the police under their own direction and control. The IPCC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
Parameters within which an investigation is conducted.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter; and reach conclusions. An investigator looks into a complaint and produces a report that details the outcome of each allegation. There are four types of investigation: local investigation, supervised investigation, managed investigation and independent investigation.