Appeals against the handling of a complaint

​The IPCC has conducted a number of studies on this area and these can be found below.

• IPCC Appellant's feedback survey report 2008/09
  Report of a survey undertaken by the IPCC which sought feedback from those who had appealed to the IPCC about the police’s handling of their complaint.
  
  
• Summary of quarterly feedback from IPCC appellants
  Key findings from the 2008/09 Appellant’s feedback survey and comparable quarterly data from the on-going survey.
  
  
• Appeals feedback tables
  Excel tables presenting data from the 2008/09 Appellants feedback survey and quarterly data from the on-going survey.
  
  
• Learning from Appeals 
  IPCC research report examining the learning from upheld appeals about the non-recording of complaints and the handling of complaints through investigation or local resolution.
  
  A summary of the key findings and learning can be found in Learning the Lessons Bulletin 13 on the Learning the Lessons website.