We have produced a guide to the police complaints system . This tells you how to make a complaint, what happens after you make a complaint and how to appeal about the way the police handled your complaint.
Important information about making a complaint.
How do I make a complaint?
What happens after my complaint has been recorded?
What happens once my complaint has been investigated?
What do I do if I am not happy with the way my complaint was handled?
Frequently asked questions on complaints
A PDF version of all the information above is available here.
Complaining directly to the police - police contact details
Serious Organised Crime Agency (SOCA)
HM Revenue and Customs (HMRC)
UK Border Agency (UKBA)
Police and Crime Commissioners (PCCs) and Mayor's Office for Policing and Crime in London (MOPAC)
British Transport Police (BTP)
Ministry of Defence (MoD) police
Click here for information in alternative formats
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