Complaints

How to make a complaint about the police

We have produced a guide to the police complaints system . This tells you how to make a complaint, what happens after you make a complaint and how to appeal about the way the police handled your complaint.

• Important information about making a complaint.

• How do I make a complaint?

• What happens after my complaint has been recorded?

• What happens once my complaint has been investigated?

• What do I do if I am not happy with the way my complaint was handled?

• Frequently asked questions on complaints

A PDF version of all the information above is available here.

• Complaining directly to the police - police contact details

Complaints against other bodies

• Serious Organised Crime Agency (SOCA)

• HM Revenue and Customs (HMRC)

• UK Border Agency (UKBA)

• Police and Crime Commissioners (PCCs) and Mayor's Office for Policing and Crime in London (MOPAC)

• British Transport Police (BTP)

• Ministry of Defence (MoD) police

Information in alternative formats and other languages

• Click here for information in alternative formats

• Click here for information in other languages