This leaflet tells you what to expect if you decide to have your complaint dealt with by Local Resolution.
It also aims to give you confidence that Local Resolution is a fair and satisfactory way to resolve many complaints.

If you require this leaflet in another language, please visit the leaflets in other languages section.

Related Topics

The IPCC's statutory guidance to the police service and police authorities on the handling of complaints - see our website for police forces on dealing with complaints
If your complaint is NOT against the police - See www.bioa.org.uk for other complaint handling bodies
Useful Links - See links to local organisations who may be able to give you information about making a complaint

Privacy and cookies
| Copyright and disclaimer
| Technical support
| Accessibility
| Site map
| A-Z index
| Freedom of information

Dealing with your complaint locally leaflet