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The IPCC's main role is to increase public confidence in the police complaints system in England and Wales.
The IPCC oversees the whole of the police complaints system and sets standards for the way that the police should deal with complaints. It is independent, making its decisions entirely independently of the police, government and complainants.
Police forces deal with most complaints against their officers and staff. The IPCC considers appeals from people who are not satisfied with the way the police have dealt with their complaint. In addition, the IPCC independently investigates the most serious cases - for example, where someone has died.
The IPCC is also responsible for dealing with serious complaints and conduct matters relating to staff at the Serious Organised Crime Agency (SOCA), Her Majesty's Revenue and Customs (HMRC), the UK Border Agency (UKBA) and the Mayor's Office for Police and Crime in London (MoPC).
See the Police section for more information or visit the IPCC's Statutory Guidance website.
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