Click on each section for step by step guide to making your complaint.
On this page you can read about :
Other pages:
The IPCC can only deal with complaints about the behaviour, or conduct, of police officers and staff. Generally speaking, you can make a complaint if:
Alternatively, if you have their written permission, you might make a complaint on behalf of someone else who falls into one of those categories.
* Being adversely affected may include distress, inconvenience, loss or damage, or being put in danger or at risk. For example, this might apply to other people present at the incident or to the parent of a child, young person or friend of the person directly affected. It does not include someone distressed by watching an incident on television or reading about it in the media.
People who work in the police service should behave appropriately at all times. Expectations about the behaviour of both police officers and members of police staff are set out in their respective Standards of Professional Behaviour. These expectations include requirements to:
If you feel that someone working for the police has not met these standards, you can make a complaint.
Complaints about the overall policies and procedures of a police force (often referred to as ‘direction and control’ issues ) rather than the behaviour or conduct of a police officer or member of police staff do not fall within the remit of the IPCC. These should be directed to the police force concerned.
The police Standards of Professional Behaviour set out the standards expected of police officers. This includes requirements to:
Click here for each of the police forces Professional Standards contact details page.
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