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• Make a complaint form
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• Appeal Against the Police Investigation of a Complaint
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Online Forms

The Independent Police Complaints Commission (IPCC) is responsible for the way certain complaints about the police, Serious Organised Crime Agency (SOCA) , HM Revenue and Customs (HMRC) and UK Border Agency (UKBA) staff are handled in England and Wales.

You can contact us using one of the following appropriate forms.

• General Enquiry
• Make a Complaint

If this form is not available please contact us by email at enquiries@ipcc.gsi.gov.uk  We apologise for any inconvenience this may cause.

• You can also download a complaint form. If you would prefer a hard copy please contact us using the details below and we will send you a form by post.
• Publications request form

We are also responsible for considering appeals made by members of the public about their complaints. If you have made a complaint  and you are not happy with the way it has been handled you may be able to appeal to the IPCC. Please read our information about making an appeal to ensure that you complete the correct appeal form to avoid a delay with in process.

• Appealing against a complaint not being recorded
• Appealing against the local resolution process
• Appealing against the police investigation into your complaint

We are continually trying to improve these pages. If you have any comments or feedback about the information included in the forms or their accessibility, please contact us at Enquiries on 08453 002 002. or via the general enquiry form.

PLEASE NOTE:

This facility is not monitored on a 24 hour, 7 days a week basis. Information received will be read and responded to during office hours 9.00 am to 5.30 pm Monday to Friday (not including bank holidays).

The Internet is available to everyone; however, there is no common management and control, so information on the Internet is not secure. As almost all emails pass over the Internet, so there is a possibility that an email you send could be seen by other people before it reaches us.

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