Online forms

Use this online enquiry form to:

• Contact the IPCC about its work
• Request general information about making a complaint
• Give your views on the IPCC's service

Use this online form if you are a member of the public making a complaint against the police.

Alternatively,

• For other ways to make a complaint click here

You may be able to appeal to the IPCC if you are unhappy that the Police Force or Police Authority have not recorded your complaint

You can use the online form: appealing against a complaint not being recorded, if you have tried to make a complaint about the conduct of a person serving with the police but the police did not record it. Alternatively,

• Download an appeal form
• Request a hard copy appeal form by post

You may be able to appeal to the IPCC if you have engaged in Local Resolution - an informal process between a complainant and the police to resolve the a complaint.

You can use this online form: appealing against the local resolution process, if:

• the police did not properly explain to you that you must agree for your complaint to be dealt with by Local Resolution
• you did not agree to Local Resolution
• you think that the police did not follow the process they agreed with you for the Local Resolution of your complaint
• Download an appeal form
• Request a hard copy appeal form by post

You may be able to appeal to the IPCC if your complaint has been recorded and investigated by the Professional Standards Department and you are unhappy with the outcome.  

You can use this online form: appealing against the police investigation into your complaint, if

• you have not received enough information about the findings of the investigation or what action the police plan to take
• you disagree with the findings of the investigation
• you disagree with the action the police plan to take as a result of the investigation
• (after 1 December 2008) you disagree with a decision the police have made about an officer’s case to answer
• (after 1 December 2008) you disagree with a decision the police have made not to refer your complaint to the Crown Prosecution Service (CPS)
• Download an appeal form
• Request a ·hard copy appeal form ·by post

If any of the forms are not available please contact us by email.

If you have any comments or feedback about the information included in the forms (including accessibility issues), please contact IPCC enquiries on 08453 002 002, via the general enquiry form or by email

Please note:

This facility is not monitored on a 24 hour, 7 days a week basis. Information received will be read and responded to between 9.00am to 5.30pm Monday to Friday (excluding bank holidays).

The Internet is available to everyone. However, there is no common management and control and information on the Internet is therefore not secure. As almost all emails pass over the Internet, so there is a possibility that an email you send could be seen by other people before it reaches the IPCC.