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Frequently asked questions about complaints

Here are two leaflets we have produced that will answer some of the quesitons you may have about the complaints process, both before you make a complaint and once you have submitted one.

• Before I make my complaint I need to know (pdf 27k)
• My complaint has been passed to the police. What happens now (pdf 28.6k)

Please feel free to give us your feedback if you found them useful or if there were questions you had that were left out. Please send us any feedback to enquiries@ipcc.gsi.gov.uk

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