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The outcome of your complaint

When the police or the IPCC have investigated your complaint, you will be advised about what they have decided to do.

The possible outcomes are:

• The police may decide to improve or change their procedures
• The police may take disciplinary action against the officer or person being complained about
• In most serious cases, the police or IPCC may take your complaint further by passing it to the Crown Prosecution Service (CPS). The CPS will decide if there is enough information for someone to be taken to a criminal court.
• In some cases, there may not be enough information to take any action over your complaint. If this happens to you, it may just mean there is not enough evidence available.

If your complaint has been dealt with by Local Resolution you can expect an explanation of information to clear up a misunderstanding, an apology on behalf of the police force or similar outcome.       

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