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IPCC information leaflets

The following leaflets are intended to inform you about the work of the IPCC and support you through the complaints process.

You can download the leaflets from the links below, ask for a leaflet at any police station or contact the IPCC to request a leaflet by post.

• An introduction to the IPCC - (Also available in other languages)
• How to make a complaint against the police - (Also available in other languages)
• Dealing with your complaint by Local Resolution  - (Also available in other languages)
• Appealing to the IPCC
• You and the police complaints system (leaflet for police officers)
• Complaints against HMRC (Her Majesty's Revenue and Customs) officers
• Complaints against members of SOCA (Serious Organised Crime Agency)
• Complaints against UKBA (UK Border Agency) staff

Accessible formats

The leaflet ‘How to make a complaint against the police’ is available in braille, audio, large print and Easy Read formats.

• Easy Read download - How to make a complaint against the police
• Order accessible publications on line
• Contact IPCC communications on 08453 002 002 or by email

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