Dealing with your complaint locally leaflet

Dealing with your complaint by local resolution leaflet (191kb pdf)

This leaflet tells you what to expect if you decide to have your complaint dealt with by Local Resolution.
It also aims to give you confidence that Local Resolution is a fair and satisfactory way to resolve many complaints.

Arabic. The pdf opens in new window and the text is in the Arabic languageBengali. The pdf opens in new window and the text is in the Bengali languagePunjabi. The pdf opens in new window and the text is in the Punjabi language

Gujarati. The pdf opens in new window and the text is in the Gujarati languageUrdu. The pdf opens in new window and the text is in the Urdu languageHindi. The pdf opens in new window and the text is in the Hindi language

Chinese. The pdf opens in new window and the text is in the Chinese languageVietnamese. The pdf opens in new window and the text is in the Vietnamese languageGreek. The pdf opens in new window and the text is in the Greek language

Spanish. The pdf opens in new window and the text is in the Spanish languageFrench. The pdf opens in new window and the text is in the French languagePortuguese. The pdf opens in new window and the text is in the Portuguese language

Somali. The pdf opens in new window and the text is in the Somali languageTurkish. The pdf opens in new window and the text is in the Turkish languageWelsh. The pdf opens in new window and the text is in the Welsh language




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