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UK Border Agency (UKBA)

This leaflet provides you with information about what complaints against UKBA staff the IPCC takes on, how to make a complaint and more detail about IPCC investigations

UKBA information leaflet (pdf 70kb)

UKBA information leaflet - Welsh version (pdf 84kb, November 2009)

These leaflets explain the process of appealing against the non-recording of a complaint against a member of UKBA staff and the process of appealing against the outcome of a UKBA investigation.

Appeal against the non-recording of a complaint (pdf 129kb)

Appeal against the non-recording of a complaint - Welsh version (pdf 639kb, November 2009)

Appeal against the outcome of a UKBA investigation into your complaint (pdf 130kb)

Appeal against the outcome of a UKBA investigation into your complaint - Welsh version (pdf 598kb, November 2009)

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