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UK Border Agency (UKBA) leaflets

This leaflet provides you with information about what complaints against UKBA staff the IPCC takes on, how to make a complaint and more detail about IPCC investigations

UKBA information leaflet (pdf 100k)

These leaflets explain the process of appealing against the non-recording of a complaint against a member of UKBA staff and the process of appealing against the outcome of a UKBA investigation.

Appeal against the non-recording of a complaint (pdf 190 k)

Appeal against the outcome of a UKBA investigation into your complaint (pdf 190 k)

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