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UK Border Agency (UKBA)

This leaflet provides you with information about what complaints against UKBA staff the IPCC takes on, how to make a complaint and more detail about IPCC investigations. A Welsh version of this leaflet will be available shortly.

UKBA information leaflet (pdf 126kb)

The leaflets below explain the process of appealing against the non-recording of a complaint against a member of UKBA staff and the process of appealing against the outcome of a UKBA investigation. Welsh versions of these leaflets will be available shortly.

Appealing against the non-recording of a complaint by UKBA (pdf 443kb)

Appealing against the outcome of a UKBA investigation into your complaint (pdf 428kb)

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UK Border Agency (UKBA)

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