Complaints against members of Serious Organised Crime Agency (SOCA)
The government has set up a new Serious Organised Crime Agency (SOCA) to combat organised crime.
As well as being responsible for complaints about the police, after SOCA’s launch in April 2006 the IPCC will also be responsible for the way complaints against SOCA staff are handled.
If you think you have been treated badly by SOCA, it’s easy to complain. You can complain about SOCA staff of any rank.
If a friend or relative has been treated badly by SOCA, you can complain if you are distressed as a result. You can also complain if you personally saw someone you didn’t know being treated badly by SOCA.
The IPCC can only deal with complaints about the behaviour of SOCA staff. The IPCC has no powers to deal with complaints about overall SOCA policies. These complaints should be made directly to SOCA.
The IPCC only has authority for incidents occurring in England and Wales. Where an incident occurred in Scotland or Northern Ireland you should complain directly to SOCA and they will tell you what to do next.
For more information please see the SOCA information leaflet
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