Contact us
Customer Services : 08453 002 002 (press 1 at prompt -9.00am - 5.00pm)
Switchboard: 08453 002 002 ( press 2 at prompt - 09.00 am - 5.00pm)
Please note for our joint protection and training purposes calls may be recorded
Mincom: 020 7404 0431 Fax: 020 7404 0430 email: enquiries@ipcc.gsi.gov.uk
If you are a deaf or hard of hearing customer you can contact the IPCC using Text Relay, in order to do this please use the following number:
Text Relay: 18001 0207 166 3000
To make a complaint against the police please visit the ‘complaints’ section for information
Our Customer Service Team are available Monday – Friday 9am – 5pm to provide information on making a complaint against the police, the work of the IPCC and for all general enquiries.
Please note we cannot provide advice on your rights or provide legal advice.
The IPCC does not operate a face-to-face service – please note if you do visit our offices you should not expect to be seen by a member of staff. We will mainly communicate with you in writing, or by phone. For our joint protection and for training purposes calls may be recorded.
