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Information for Police

This section contains information for Police officers and Police staff who might be:

• handling a complaint from a member of the public
• the subject of a complaint
• making a complaint

It also explains the The role and responsibility of police authorities and how the IPCC is working with different organisations to improve the police complaints system.

The IPCC’s Statutory Guidance Making the new complaints system work better for police forces came into effect on Thursday 1 December 2005.

This guidance sets out standards expected of police forces and the IPCC in handling complaints. This will ensure that people's complaints against the police are handled efficiently and effectively

• View the Statutory Guidance online application
• View the Statutory Guidance pdf (1mb pdf)
• View the Welsh Statutory Guidance pdf (1mb pdf)

Get help viewing these pdf files

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