Being the subject of a complaint as police staff

Equality and Human Rights is one of the IPCC's core values. A police officer against whom an allegation is made can be sure that we will act quickly, impartially and fairly. The IPCC is working with the police to shift the culture of the police complaints system to a 'learning' culture.

Both the IPCC and the police force have a duty to keep the officer who is subject to a complaint or allegation of misconduct informed at appropriate points in the investigation of progress.

Local Resoultion

The Local resoultion process is a new way of resolving complaints and is designed to provide an opportunity to respond quickly to complaints at local level.  Local resoultion can provide an opportunity for an officer to explain why they took particular action.  The Statutory Guidance details more about this process.

The IPCC has, in partnership with the union Unison developed a leaflet for police staff about the new system.

You can find a list in our useful links section of other organisations you may wish to get support from.

Related Topics

Information Leaflets - Find out what leaflets we provide and get details of how to request supplies be sent to you.
Making the Complaints System Work Better (pdf 1mb)

Making the Complaints System Work Better (welsh version) (pdf 1mb)
Read our statutory guidance to police forces
Working with other Agencies
- Find out about how the protocols we have ensure we both understand clearly how we can co-operate and assist each other
Useful Links
- This section will give you links to police related websites

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