In this section of the website you can find information about our current consultations and read the feedback from expired consultations.
Each consultation document gives details of how to respond and the closing date for responses.
The IPCC is carrying out a public consultation on draft amendments to statutory guidance on the handling of complaints. These amendments reflect a recent Court of Appeal judgment about the conclusions that may be reached at the end of investigations. The consultation response form includes more information about this judgment. The response form is provided as both a Word and PDF document. Please complete with your comments and return to firstname.lastname@example.org Alternatively, you can print off the form and post your response to the address shown on it. The consultation closes at 5pm on 30 January 2015.
Consultation response form - Word
Consultation response form - PDF
Consultation on draft amendments to IPCC statutory guidance to the police service on the handling of complaints - November 2014
The IPCC is carrying out public consultation on draft amendments to statutory guidance on the handling of complaints. These amendments reflect changes to the police complaints system brought about by the Anti-Social Behaviour, Crime and Policing Act 2014. Below you will find two documents, the draft guidance document and the consultation response form. The consultation response form is provided as both a Word and PDF document which you can fill out and send back to us at email@example.com or print off and send to us by post to the address on the form. The consultation closed at 5pm on 23 November 2014.
Draft guidance on police post-incident management - May 2014
We received many responses providing a great deal of detailed feedback on the draft guidance. We are currently reviewing the guidance in light of the responses received. This will take some time as we wish to reflect fully on the views of all who have responded and ensure that what we propose is practicable.
We will provide updates on the development of the guidance on this page as there is progress to report.
Consultation on our proposed strategy for overseeing and securing public confidence in the police complaints system - January 2014.
We received more than 100 responses from members of the public, police forces, Police and Crime Commissioners, and voluntary sector organisations. Read our response to the feedback we received and our Oversight and confidence strategy for 2014/15-2016/17.
An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Department within a police force that deals with complaints and conduct matters.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IPCC staff.
Carried out by the police under their own direction and control. The IPCC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IPCC.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
A person is adversely affected is he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
IPCC guidance to the police service and police authorities on the handling of complaints.
Parameters within which an investigation is conducted.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and explanation, an apology, or a meeting between the complainant and the officer complained about.
Consists of a chair, two deputy chairs, and commissioners – each responsible for specific police forces, guardianship work and individual cases.
Disapplication means that a police force may handle a complaint in whatever manner it thinks fit, including not dealing with it under complaints legislation. This may only take place in certain limited circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IPCC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter; and reach conclusions. An investigator looks into a complaint and produces a report that details the outcome of each allegation. There are four types of investigation: local investigation, supervised investigation, managed investigation and independent investigation.
A person who makes a complaint about the conduct of someone serving with the police.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
The IPCC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
An application by a complainant for a police decision to be reviewed.