Communications and access
- IPCC/ACPO media protocol (May 2013) - The Commission agreed the protocol in April 2013, and ACPO / the College of Policing committee agreed it in May 2013. It sets out the roles and responsibilities of the IPCC and police forces in dealing with media during an IPCC investigation. It incorporates the media guidance issued in February 2012 following the Riots and Victims Panel report into the civil disorder of 2011. The protocol also sets out the IPCC’s policy on publishing reports and naming officers at the end of independent and managed investigations.
- IPCC Communications Strategy (April 2013) - This outlines a range of actions and proposals about the way we work.
- IPCC Guidance on communicating with the media and the public.
- IPCC Translation and Interpretation policy (September 2011) - This document sets out the IPCC’s policy on provision of translated materials and use of interpretation services.
- Making information available (June 2011) - This offers guidance on a variety of issues concerning provision by the IPCC of case-related information or documents. It is intended to help members of staff when considering whether to disclose a document or information by setting out some of the basic considerations. However, each case must be judged on its merits and in some cases there will be good reason to depart from this guidance. It is not therefore a definitive statement of what should be disclosed in any particular case.
- Access Strategy (May 2011) - This document sets out our work to provide a signposting service for complainants, ensuring they reach the part of the organisation that can help them most.
The IPCC's Stop and Search position statement. (June 2009)
- IPCC Police Witness policy (March 2013) - This outlines the IPCC’s approach to obtaining witness evidence from police officers, special constables and other police personnel. It also includes details of the power to require a police witness to attend a witness interview.
- IPCC Significant Witness policy (March 2013) - This outlines the IPCC’s policy on obtaining evidence from significant witnesses, including members of the public, police witnesses and other witnesses.
- Commissioner role in independent investigations (February 2013) - This provides commissioners with an overview of guidance relevant to independent investigations.
- IPCC position statement on risk in police decision-making and accountability in operational policing (July 2011) - A position statement on the IPCC's approach to risk and accountability in policing, including relevant case studies.
- Holding hearings in public (June 2011) - Guidance document to assist Commissioners in the exercise of their discretion to direct the holding of police misconduct hearings in public.
- IPCC investigators guidance on pre-interview disclosure (November 2009) - The principles and guidance on pre-interview disclosure.
- Casework manual - We are updating our casework manual to take account of the changes to the complaints system contained in the Police Reform and Social Responsibility Act 2011 and our revised statutory guidance.
Oversight and public confidence
- Guardianship Strategy (May 2011) - This document sets out the guardianship work that we undertake across the Commission It ensures that the work is well coordinated and focuses on agreed strategic priorities.
Working with other agencies
In order to work effectively with other agencies we are developing protocols so that both organisations understand clearly how we can co-operate and assist each other. They also set out what you can expect.
- MoU working arrangements between the IPCC and CPS Special Crime Division. (March 2011)
- Joint CPS IPCC guidance on pre-arrest and pre-charge advice process. (December 2011)
- Memorandum of Understanding (MOU) between the IPCC, and HMIC and HMIP. (April 2010)
The scrutiny requirements of the UN Optional Protocol against Torture require the UK to ensure regular and independent inspection of all places of detention. To this aim, Her Majesty’s Inspectorates of Constabulary and Prisons (HMIC and HMIP) have established a programme of joint inspections of police custody facilities in all forces and London Borough Commands.
HMIC, HMIP and the IPCC share a commitment to decency and fairness in police custody facilities and have a mutual interest in judgments on the conditions for and treatment of detainees in those establishments.
This Memorandum of Understanding (MOU) sets out the working arrangements between the IPCC, and HMIC and HMIP in relation to HMIC/HMIP joint inspections of police custody facilities only.
- Protocol agreement between the IPCC and the Police Service (this has been replaced by the operational model). (July 2009)
- Memorandum of Understanding between IPCC and HM Coroners Society. This is designed to clarify the working relationship between the IPCC and HM Coroners and promote mutual understanding of the roles of each. (December 2007)
A protocol for liaison with the Health and Safety Executive (HSE) in investigations. While IPCC do not investigate health and safety offences as a matter of course, there are circumstances where an incident within its jurisdiction has health and safety management implications, and could therefore be a relevant matter for HSE. The protocol is to help HSE and IPCC investigators understand each other's remit, identify areas of shared interest and provide a mechanism for liaison. Below is a link to the Work Related Deaths Protocol referred to in the protocol. (November 2007)
Protocol between the IPCC and the Parliamentary Ombudsman in relation to the Victims Code. (April 2006)
Interim protocol for the inspection of police complaints procedures by Her Majesty’s Inspectorate of Constabulary (HMIC) and the Independent Police Complaints Commission (IPCC). (March 2004)
Protocol between the IPCC and the Crown Prosecution Service. (Date not specified)
The appropriate authority can be:
- the chief officer of the police force
- the Police and Crime Commissioner responsible for the police force you complained about
- the Mayor's Office for Policing and Crime (if your complaint is about the Commissioner of the Metropolitan Police Service)
- the Common Council for the City of London (if your complaint is about the Commissioner of the City of London police).