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An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.

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Swyddfa Annibynnol Ymddygiad yr Heddlu - Home

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Derbyshire Constabulary

Read all the information we hold on each police force in England and Wales. This includes details about our investigations, news releases and anonymised summaries and recommendations. You can filter the information by date, type or area of interest.

We also publish performance data for each force. This sets out how they handle and resolve complaints.

Police complaints information bulletins

Each quarter, we collect data from forces about how they handle complaints. We use this to produce information bulletins. These set out performance against a number of measures. They compare each force’s data with their most similar force group average and with the overall results for all forces (national).

Police forces are invited to provide commentary on their performance bulletins. This commentary might explain why their figures differ from their most similar force group average, and what they are doing to improve the way they handle complaints. Where forces provide this commentary, we publish it alongside our bulletin.

What the bulletins report on

Our quarterly bulletins contain information about complaints defined under the Police Reform Act (PRA) 2002, as amended by the Police and Crime Act 2017. They provide the following data for each force:

  • complaints and allegations logged – average time the force takes to contact complainant and to log complaints
  • allegations logged – what the complaints are about and the situational context of complaints
  • how complaints and allegations have been handled
  • complaint cases finalised – average time the force takes to finalise complaint cases
  • allegations finalised – average time the force takes to finalise allegations
  • allegations decisions
  • investigations – average number of days to finalise allegations by investigation
  • reviews to the local policing body (LPB) for the force and to the IOPC
  • reviews completed – average number of days the LPB and the IOPC take to complete reviews
  • decisions on reviews – decisions made by the LPB and the IOPC
  • actions following complaints (for complaints handled outside of Schedule 3 of the PRA)
  • actions following complaints (for complaints handled under Schedule 3 of the PRA)
Read the latest bulletins

The latest bulletins contain information about complaints made from 1 February 2020 and handled under the Police Reform Act 2002, as amended by the Police and Crime Act 2017.

Performance data - Quarter 3 2022/23 bulletin

Performance data - Quarter 2 2022/23 bulletin

Performance data - Quarter 4 2021/22 bulletin

Performance data – Quarter 4 2020/21 bulletin

Following the production of the Quarter 4 2020/21 police complaint information bulletins, changes were made to the calculations used to report reviews handled by local policing bodies (LPB). 2020/21 figures on reviews handled by LPBs are presented in our addendum

Police forces continue to handle complaints made before 1 February 2020. These bulletins contain data about those complaints, which are handled under the Police Reform Act 2002, as amended by the Police Reform and Social Responsibility Act 2011.

Performance data – Quarter 4 2019/20 bulletin

Previous bulletins are available on our National Archive website.

Further information

Each year, we publish statistics about the complaints that forces have recorded. We also produce quarterly performance data for all police forces in England and Wales.

Counting rules and calculations – sets out how the data reported against in our police complaints information bulletins and annual police complaints statistics report is calculated. The counting rules and calculations in this document are consistent with our Guidance on capturing data about police complaints.

Guidance on capturing data about police complaints – provides guidance on logging complaints and definitions for a range of terms used in relation to police complaints. It applies to complaints as defined under the Police Reform Act 2002, as amended by the Policing and Crime Act 2017.

Glossary – a full list of definitions used in the police complaints bulletins and the annual police complaints statistics.

List of most similar force groups – a list of the most similar groups of police forces that we collect data from. The average results for these groups are used in our police complaints information bulletins. Please refer to the glossary for more information about most similar force averages.

If you have any queries about our police complaints statistics, please email us.

IOPC investigation finds police use of force was reasonable prior to death of Derbyshire detainee
Former Derbyshire Constabulary officer charged with misconduct in public office
Police contact with man preceding murder – Derbyshire Constabulary, February 2020
Gross misconduct proven for Derbyshire officer over threats to woman
Update following fatal police shooting in Derby
Investigation begun into fatal police shooting in Derby
Fatal police shooting outside Ascot Drive police station - Derbyshire Constabulary
Investigation finds force used by police prior to man’s death in Derbyshire was reasonable
Investigation into man's death in Buxton following police contact - Derbyshire Police
Former and serving Derbyshire Constabulary officers charged following directed IOPC investigation
Derbyshire - Former PC Daniel Nash and PC Matthew Longmate
Investigation into Derbyshire Constabulary contact with Gracie Spinks finalised with recommendations for five officers
Update on investigation into Derbyshire Constabulary contact with Gracie Spinks before her death
Investigation opened following death of man after police contact in Alfreton
Death of Chad Allford following police contact - Derbyshire Police
Witness appeal following fatal road traffic collision in Derbyshire
Fatal road traffic collision - Derbyshire Constabulary
Recommendation - Derbyshire Constabulary, October 2020
Investigation into police contact with Gracie Spinks before her death
Death of Gracie Spinks - Derbyshire
Wanted man murdered homeowner after report to police - Derbyshire Constabulary, June 2019
Recommendations - Derbyshire Constabulary, February 2020
Recommendation - Derbyshire Constabulary, November 2020
Investigation under way after death of man taken into custody in Derbyshire
Mark Pryor death in custody - Derbyshire Constabulary
Complaint of inappropriate relationship between an officer and an elderly woman - Derbyshire Police, July 2017
Response to concern for welfare reports - Derbyshire Constabulary, May 2017
Police contact resulting in serious injury - Derbyshire Constabulary, August 2017
Police actions prior to a fatal road accident - Derbyshire Constabulary, August 2017
Actions following call reporting concern for welfare - Leicestershire Police and Derbyshire Constabulary, July 2017
Shaun Aherne - Derbyshire Constabulary
Man who died in custody at Chesterfield Police Station named
Investigation after death of man detained in Chesterfield
Paul Jones - Derbyshire Constabulary
Investigation under way into death in custody in Chesterfield
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